This policy explains how First Locksmith LLC ("we", "us") handles information when you visit firstlocksmithllc.com or request locksmith service.
Information we collect
- Information you give us: your name, phone number, email (optional), the service you need, your location or address for the job, and any message you send through our request form or by phone.
- Ownership or residency details: before opening or changing a lock we may ask to see ID or proof of ownership. We check it on site and do not keep copies unless needed for the job record.
- Basic visit stats (always on): a cookie-free count of actions such as tapping a call button or sending a request, with the page it happened on. It contains no name, contact details or cookie.
- Google Analytics (optional): only if you choose "Allow analytics", Google Analytics sets cookies to measure pages viewed, device type and how you found us. This data is shared with Google for site measurement only. We do not use advertising cookies or sell this data.
How we use it
- To respond to your request, reach you, and travel to your location
- To provide quotes, perform the work and keep job records
- To improve our website and services
- To meet legal, tax and safety obligations
Sharing
We do not sell or rent your personal information. We share it only with service providers that help us run our website and business (such as hosting and analytics), when required by law, or to protect our customers, staff or property.
Retention and security
We keep information only as long as needed for the purposes above or as required by law, and we use reasonable safeguards to protect it. No method of transmission or storage is completely secure.
Your choices
You can change your cookie choice any time with "Cookie settings" at the bottom of every page. Choosing "Essential only" stops Google Analytics and removes its cookies from this site. Your choice and the date you made it are saved in your browser.
You can ask us to access, correct or delete the personal information we hold about you, or stop contacting you, by reaching out using the details below.
Children
Our website is not directed to children under 13, and we do not knowingly collect their information.
Changes
We may update this policy. The date at the top shows when it last changed.
Contact us
First Locksmith LLC, Fort Lauderdale, FL. Call (954) 998-2665 or send us a message.